There does seem to be a recent uptake in using mandatory PINs on some entertainment channels , they have been used on selected Film channels for a while. Reset PIN Code) [Home] → [Safety] → [Reset PIN Code. . Follow these steps to try and fix these BT TV errors: Press the Home (or YouView) button, then scroll to and select BT Player; In the BT Player menu, scroll across to the 'Settings' icon. Hi I am assuming that you have the BT TV box Pro. Devices. For Windows 8, Windows key + C > Change PC Settings > Accounts > Other Accounts > Add An Account. . Use your parental control PIN to control access to programmes with an age rating. I’ve clicked on My BT several times and I can’t find “Manage your extras” anywhere. Your child could use it to escape. The PARENTAL CONTROLS tab is where you will now see “Manage Store Parental Controls” window displays. This function was present on the old models but is no longer a function. Solved: Hello i am trying to turn on BT Parental controls on my network however they dont seem to want to turn on i did at one point try to turn on. Press then go to (Settings) at the top right of your screen and select Change Parental Control PIN. You can change it at any time. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Re: BT TV Parental Pin Go to solution @Neilyboy72 If you have issues or concerns about PIN protection of live channels on Sky Q then you would need to take up with them or with OFcom. Once set, it’ll be applied to On Demand content and any programmes that have been recorded after the 9:00 pm watershed. 1 What your TV Box lights mean I informed BT over a month ago that my broadband parental controls wouldn't activate and the situation is still the same now even though BT have phoned me saying they're trying to sort the problem. Select Add a Child. Hi I have just upgraded my TV to VIP with Now TV through BT, and I can not turn of the parental control I have gone to the settings and turned it off where it say parental control/hide adult channels even though it says parental control off, you still have to put a pin number in for some channels d. Select the "Parental Controls" toggle. Scam calls. com. Scam calls. This will apply irrespective of whether you have parental controls enabled or disabled. Master PIN code input window is shown. . Setting or changing your. Yet when I try and log into certain sites (OK I'll be honest I'm trying to order some wine online from Majestic!!) it tells me the site is being blocked by BT Parental Controls - Light Filters. Select PARENTAL CONTROLS. The box Parental Control will allow you to set in Settings your own options to Restrict Rated Programmes but a live broadcast programme may still force a mandatory parental Pin to be input. ; Click the account icon in the upper-right, then Settings. Clears all parental control settings, including the PIN. Select the Wii Options icon in the lower-left corner of the Wii Channel Menu. They were working fine before. Despite the name, parental controls aren't just for children. BT Devices; BT TV. About BT Parental Controls. I contacted the Indian call centre and they were as useless as usual. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT;Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Use your parental control PIN to control access to programmes with an age rating. thanx? How can i turn off the parental control on my virgin mobile,htc phone. Select the type of content that you want to filter. BT Home Hub 4,5 & 6 Parental Controls & smart set up Causing Script Error On New TV Smart Boxes. 50 fee is to ensure it is used by. Enter a four-digit PIN code that will serve as your password to these settings. You have now activated parental control on your Fire TV Stick. Contact us. I'm a new customer to BT and have just been informed that the new Youview TV boxes do not have the ability to block selected channels. To make this change, select Change PIN and enter a new PIN. 2. Any suggestions please on why or how to stop. Make sure your Fire TV is connected to the internet. Set up your six-digit Parental Controls PIN. There are two PINs: one for parental control and one for payments in BT Player. com & Community; Broadband. Community. . Community; Community; Announcements. Hi @Billiebongo, Thank you for posting. Need more help? Visit our full contacts page here. Select Control wi-fi access for your devices to manage your screen time online. Launch System Settings from the Home screen on your Nintendo Switch. We automatically hide the Adult Freeview channels from view as default. I've got a. It may take up to 10 minutes for filters to be applied to an active browser session. Get support from the BT community >. Home phone including. The default PIN is 1234. When you're setting up the Parental Controls you can customise them to block certain categories. Get in touch. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. I have that turned on to stop the kids watching youtube 24x7 when they should be doing homework. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. Log in to My BT with your BT ID Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls S. . Select Wii Settings. Use your Payment PIN to make purchases On your remote, use to turn Subtitles and Audio Description on the BT Player. Choose Require a PIN to access the selected profile. To change inputs, most TV remotes use a button labelled ‘AV’, ‘SOURCE’, ‘INPUT’, or with a TV icon and arrow. I am the account holder. Scroll down to the ' My Extras' section and click Personalise your settings in the ' Parental Controls ' panel. Use your parental control PIN to control access to programmes with an age rating. Browse . Do I need to g. Community; Community; Announcements. This will take you to the Parental Control settings. Depending on which option you choose, this can include all programmes or films. If you use filters or monitoring tools, think about how to wean your kids away from them as they get older and more responsible. Click on a user profile. If you do not know the master PIN code, Contact the Product Support team to confirm the information. com & Community; Broadband. Putting a PIN number on parental accounts stops your kids from getting to watch whatever they want: Navigate to this page. This viewing PIN is separate from your BT PINs, which you can change through your BT TV box. I have reset the hub, reset the level of control, tried blocking individual sites, and checked on multiple devices, but there is absolutely no restriction. At the top right, tap the profile icon. This happens even if you have removed or disabled the online parental. I'd also recommend the MyBT app. Use a 4-digit combination to generate a PIN code. Use your parental control PIN to control access to programmes with an age rating. Email; Billing. Scroll to Parental Controls and press OK. . 1. Access apps such as BBC iPlayer, NOW, Netflix, and discovery+. Hi @grajay , which news broadcast (time and channel) was requiring you to enter a PIN . Here are steps for configuring Parental PIN. Community; Community;. Toca Ajustes Familia Control parental. It’s your call. 1. What Gives? I do have another Firestick, but don't recall setting a PIN on it. BT does not recommend deleting the BT Parental Controls permanently. Welcome to BT TV Getting started Let’s set up your TV Box and remote. I try on the app, but it just gives instructions but the instructions aren't right because the option of. To do this: Step 1: In the viewing PIN section, select Change . You can contact BT on the BT website to solve your BT TV errors by following these simple steps: Visit the BT website; Scroll down and. When you're setting up the Parental Controls you can customise them to block certain categories. Hi guys ive recently upgraded my Bt tv package to include the now tv channels since then the content is great but I keep getting asked for my parental control pin. Payment PIN is different to the Parental Controls Pin and is specific to your TV provider, but don’t worry this can be reset. BT Devices; BT TV. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. Simply log into My BT and navigate to the ‘TV and Sport’ section under ‘Your products’. In my conversations with BT Tech, they have said it is showing i do not have Parental Controls switched on and have not been able to tell me what the problem is. If you want additional controls like Web Filtering and activity reports, you’ll need to install Windows Live Family Safety which is part of the Window Live. Go to the URL of a proxy site. The default PIN is 1234. Re: Parental controls are off, but websites still blocked. Search for proxy sites. If so, you can change it with just your remote. The parental controls pin would need to be set up again if it's. Tap Settings Family Parental controls. Within Settings, go to the menu item Preferences. BT. Hi, I mistakenly turn on Parental Controls over a week ago and now have NO intenet filtering. com & Community; Broadband. To reset, highlight Reset parental controls and follow the on-screen instructions. up parental controls About your PINs There are two PINs: one for parental controls and one for payments. Fix a problem with BT TV. Head to the BT website to find out how to change BT PINs. Ask the BT Community. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. . 30?For Windows 8, Windows key + C > Change PC Settings > Accounts > Other Accounts > Add An Account. The screen is basically inaccessible, you cant select the spots to enter your code nor the cancel. Hi, I’ve seen others have had the same issues. When you're setting up the Parental Controls you can customise them to block certain categories. This looks like a spanner; Scroll down to ‘Reset BT TV Data’ and press OK; Now retest; Restart your Hub and wait for the broadband light to go blue BT’s parental controls offer tight restrictions on what your child can see online. Create a 5-digit PIN and press OK. However several channe. Check BT Broadband status. com & Community; Broadband. Locking unrated movies and TV programs. Community; Community; Announcements. Rogers parental control pin. BT. Community; Community; Announcements. Solved: I get an error: Sorry we are unable to complete your request now. On the screen’s right side, select Preferences. We know it's important to prevent under 18s from accessing inappropriate content. YouView from BT; BT Sport on TV, Online player or App; TV. There's 'manage service' but that doesn't get. If you want to watch on other devices, set up a viewing PIN to control what younger. Enter your PIN. Allows you to change the 4-digit PIN used to access the Parental controls menu. Does anyone know how to turn off YouView parental controls when the cancel button doesn't turn it off. Click on CONFIRM. Quick Links How to Set Up Parental Controls How to Use Parental Controls Parental controls are essential for you to ensure you know exactly what your. very frustrating as I’m having to put the PIN in every time I. At the top of the page, under MANAGE YOUR PARENTAL CONTROL PIN click Change PIN. More broadly, Boomerang’s experience is similar to what iOS parental control apps went through last year. Note: Amazon Fire TV devices have their own parental controls settings to restrict access to content and purchasing, and you'll need to manage these settings directly on the device. Well @Saruya it would be Sky that have opted to use Mandatory Daytime Protection to allow it to broadcast material that it would not otherwise transmit before the watershed on channels such as Sky Max. Use your parental control PIN to control access to programmes with an age rating. The parental controls pin would need to be set up again if it's required. Use your Parental Control PIN to control access to programmes with an age rating. Bills & Packages; BT Groups. Para proteger los controles parentales, crea un PIN que tu hijo/a desconozca. Welcome to YouView support. The TV help tool is available to all BT TV customers. I have a problem with my BT TV box. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. Browse . Hi My Parental controls are set and active but do not block any sites on any devises in the house. I have that turned on to stop the kids watching youtube 24x7 when they should be doing homework. In the Settings category, scroll to the Parental Controls card, and then press OK. since we moved into our new house our parental controls no longer work, worked fine before we moved. Payment PIN is different to the Parental Controls Pin and is specific to your TV provider, but don’t worry this can be reset. If you want to continue using a single PIN, do not update to the latest version of parental controls. g. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tabHi I have set up parental controls for both our BT mobiles and on the WiFi Router through MyBT. Need more help? Visit our full contacts page here. About your PINs There are two PINs: one for parental controls and one for payments. ProvidersBT By Claire Nottage | Tuesday, May 30th 2023 BT broadband security BT TV parental controls BT phone security and protection BT Mobile parental controls Frequently asked questions BT offers a wide-reaching package of important online security software and parental controls with all its prod. Reply. cheers. Essential information to get the most from BT TV - including troubleshooting steps for Freeview, On Demand and YouView errors. Choose Adult Channels & Categories and change from Hide to Show. This is so frustrating and can't be expected behaviour. If you’re only watching on your BT TV box, you don’t need a NOW viewing PIN – just use your BT PIN. The master PIN is only for Parental lock controls. Ask the BT Community. Do more with Google Assistant on Google TV. For the live EPG TV subscription programming that will be due to the broadcasters applying mandatory daytime PIns which enable them to show a wider variety of content more suitable for adults before the watershed by requiring a PIN to be entered. Adding a kid's profile: parents can set daily goals & time limits, apply age filters for websites & web videos, and block cameras. 328 Crime+Investigation) even though Adult Cchannels and Categories is set to SHOW and Restrict Rated Programs is set OFF. 3. That's where your Parental PIN comes in. I have parental controls turned on for media streaming which I assume is causing the problem. Then press the large circle button to select "Reset". Page 19: Accessibility Tools One of the easiest ways a child can bypass your parental controls, whether it be on Windows 11/10 or other platforms, is by taking full advantage of a free VPN. Browse . Press then go to (Settings) at the top right of your screen and select Change Parental Control PIN. Here’s how: For iOS, tap the Connect to TV icon at the top right hand side of the screen. Just go to Settings, then Change Parental Control PIN. Sorry that you're having problems managing your Parental Controls. You have now activated parental control on your Fire TV Stick. Use your parental control PIN to control access to programmes with an age rating. BACKGROUND: One week ago one of our two wireless receiver suddenly required a parental control PIN, and because we have never set one we couldn't get beyond this point. but I can see that many of you have had similar problems, so I’m hoping someone can help me. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. Announcements, Guides & Community Updates; The Lounge;. Our BT you view box has been moved into the master bedroom so now has no need to have a pin for age. CompareCards. Click the toggle to turn on the controls. You’ll need a PIN to watch live Sky Cinema channels. So we're going to talk about how to set up parental controls on several different services, some of the big ones especially, so Netflix, Disney+, Max (formerly HBO Max), Hulu, and Prime Video. Toggle the option on. For BT users: You can change your payment PIN by following the steps: From the Home (or YouView) button go to BT Player > Settings Icon > Payment PIN. Parental Control PIN Your default PIN is always 1234. For Windows 7, Start > enter Parental Controls in search > select child account > Enforce Current Settings > configure settings > Close. Turn on Program Rating Lock, select TV Rating or Movie Rating, and select a rating category to lock. Reset all parental control settings for the Live TV input. Search for proxy sites. Your child could use it to escape. The 'My Extras section is nowhere to be seen. The default PIN is 1234. Better pay attention to the phones that your children have. Open a search engine of your choosing. This is something really worth paying attention to. The default PIN is 1234. Click your profile name in the top right corner and select Account & Settings . If you forget your Parental ControlSolved: Does the previous payment pin that I set up on the previous box work with the new bt-tv box Pro or will I be required to go to settings to. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. 50 fee is to ensure it is used by. Home phone including. Log in to My Sky using a computer or the My Sky app. Despite the name, parental controls aren't just for children. The first time you use Parental Controls (or purchase a. The key features of BT Parental Controls: Protects all devices. If you do have a Locks PIN, enter your 4-digit Parental Controls PIN and Lock the channel, title or rating using the on-screen prompts. ”. Original error: [Failed to retrieve FeedItem]] Failing descriptor: {markup://c:aF_RelatedQuestions} Refresh. However, if you’re only watching on your BT TV box, you don’t need a NOW viewing PIN – just use your BT PIN. 3. This despite selecting an option to keep settings while controls are disabled. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. TV parental controls . My children are not interested in TV at all. You should enter the code exactly as it's shown. After many recent conectivity issues with my FTTP which have been resolved I went to add the parental controls to my account to protect my mentally disabled son who uses the internet/WWW as his once source of enjoyment but he needs protecting a little bit. However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they. Your payment PIN can be used to. 5. To get an inquiry number with an NNID and Parental Controls enabled, click the NNID user, it will take you to the password screen, click I forgot, it will pop up to send a password recovery email to the registered email address, DO NOT DO THIS!To block movies based on MPAA ratings: From the Home screen menu, navigate to Settings >Parental controls, and then enter your parental control PIN. Parental controls are software and tools that allow parents to set controls on their. BT Devices; BT TV. I accidentially set a parental control lock on my lg rumor touch, i dont remember the code. Page 16 You can use a UK USB. I've got a problem with BT Parental Controls. After entering the PIN code, you can enable parental controls by toggling the switch to “On”. Ask the BT Community. Parental controls leave search sites such as Google and Bing accessible. When I log into 'My BT' and into the 'Parental Controls' section, it tells me that my parental controls are not active. 5Closed Captioning 4Troubleshooting 4. Click Personalize your settings in. BT TV help is the place to get support with setting up your BT TV app. Broadband Extras & Apps. Click Profile. Community; Community; Announcements. The parental controls are managed via the box so as unacceptable as it is it's probably something you've set yourself. Press then go to (Settings) at the top right of your screen and select Change Parental Control PIN. Page 18: Parental Controls And Pins There are two PINs. Try this method instead click manage on Your products then manage on the Broadband scroll down to the Parental controls section and click switch on. 1. You can have the same PIN number for both if you like. Even if you don’t want to set up a Parental PIN, in order to watch any Sky Cinema channel live or certain Entertainment channels live, the Parental PIN is mandatory between 5. . Select Require PIN to add new profiles if you want to prevent your kid from creating new profiles without. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. The website works fine with or without parental controls on for the Azure Website name. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Landline & Mobile. . Here are some answers to help you. Find out how to set up and use YouView and browse popular topics to help you with all of your YouView products. Parental controls not working. 30am and 9pm. Welcome to BT TV Getting started Let’s set up your TV Box and remote. I informed BT over a month ago that my broadband parental controls wouldn't activate and the situation is still the same now even though BT have phoned me saying they're trying to sort the problem. There are two PINs: one for parental control and one for payments in BT Player. The default PIN is 1234. 5m ethernet cable we’ll send out with your box. If you forgot your Parental lock PIN code, enter the master PIN code for your TV. Press then go to (Settings) at the top right of your screen and select Change Parental Control PIN. After you have done that, then restart the home hub so you get a different public IP address. You can change it at any time. Anyone know how to stop this happening ? It's driving me mad. As the name suggests, Mandatory Daytime Protection cannot be removed by the platform or the subscriber. Community; Community;. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted. So the BT TV box would be simply applying the mandatory PIN protection based upon the metadata prov. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. Hi, For the last month I have been successfully using the My BT app to control groups of devices (my children's) and the wifi timings. BT broadband security BT offers a comprehensive packaged is online security and protection, guarding your home network and home from viruses and other online attacks,. ive checked settings and parental controls is disabled. However, today I have been unable to log into the app on my iPhone or my iPad (which I tried today as a second option) - I get to the 4 digit pin code page - correctly put. If you have a problem setting up or using your BT TV box, try some of these top help articles below: Setting up BT TV >. Viewers can be required to enter a PIN to view videos and other programs that are not rated. Parental Controls on NOWTV channels I have been signed up to NOWTV since BT started offering the package where the channels appear on the guide. Nintendo’s parental controls reset tool will generate a master key to reset the Parental Control PIN on your system. How to keep your family safe online with BT Parental Controls and the different blocking categories. Reset all parental control settings for the Live TV input. The account owner must call DirecTV 1-800-531-5000 to request a PIN reset. This will take you to the Parental Control settings. Just go to Settings, then Change Parental Control PIN. In the Settings menu, click on Parental Controls. Rogers parental control pin. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. The parental controls pin would need to be set up again if it's required. I've cancelled it using the onscreen TV settings but still get the code request pop up before crime documentaries. up parental controls. Any help is appreciated. When you're setting up the Parental Controls you can customise them to block certain categories. Email; Billing. Enter a four-digit PIN in the pop-up box. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. BT. Watch live TV on Google TV. The Light level blocks pornography, obscene or. YouTube or site related to alcohol) my access is blocked with the message “site has been blocked by BT Parental Controls because the account holder has Light filters on”. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. You can set a PIN to block content, but Netflix still bombards kids with mature trailers. On the Settings menu, select Preferences. I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. Remove the toggle switch for Parental Controls. I tried setting as an allowed URL, but that didn't resolve. BT Parental Controls stopped working. Input “0313” : PIN code is set to “0000”If you DO set the PIN, you should be able to go back after and remove the parental controls using the pin you set. 3Parental Controls 3. PIN code initialization. 1. Once selected, a green message will be displayed "Saved Successfully!"Hello I don’t have Sky Cinema on BT TV to check, but I do know this was expected behaviour on other platforms as it is an OFCOM requirement for certain pre-watershed content. I get the confirmation email and that all is ok on the portal, but I can still search go directly to. This kind of behavior can begin as soon as children get a cellphone or social media. ; In the Parental controls screen, navigate to TV Tuner>Movie ratings. (if you opted for the Switch Parental Control app, you can only access settings with the app. Press Menu on your remote control. Scroll down to the user profiles. Browse the forums or log-in to ask a question. From obstruction viruses additionally spyware on your devices at get to keeping teenagers safe on their mobiles when they are leave with their friends, this conduct looks. Disable Parental Control ; Parental Control Pin ; Parental Control Tiktok ; Parental Control Kindle ; Parental Control Laptop ; Parental Controls Fortnite ; Put Parental Control Youtube ; Parent ; Parental Control Amazon ; Parental Control Android ; Parental Control Fortnite ; Parental Control Kindle Fire ; Parental Control Phone ;. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. g. Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. And look here after you set the PIN: Main Menu > Settings > System>Parental/Purchase and reset the parental control option to no. The PIN is now required to watch some 12 rated films and also to open the Netflix and amazon prime video apps.